About Us - Our Policies


OUR WOOD
We provide fresh, clean pine wood for your birds.  Our wood may not be as perfect as that produced overseas in large facilities, however it is safe, chemical and pollutant free.  All pieces are cut, drilled and packed by hand.  The edges may be a bit rough, but the birds don't seem to mind.

PAYMENT
We accept; PayPal, Credit Cards (through PayPal) and Check/Money Order (payment must clear our bank prior to shipping).  Our shopping cart charges your payment method in real time, in other words when you place the order.

SHIPPING
We ship the least expensive way we can find, primarily through USPS (United States Post Office) or UPS (United Parcel Service).  You will pay only exact shipping charges and if our cart overcharges you, the excess charge will be refunded.  
We recycle boxes to help lessen our footprint.

RETURNS
For the safety of your birds and ours, we do not accept returns for any reason.  If there is an issue with your order, please contact us and we will do everything we can to make it right.

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